Shopee and Tokopedia: Inside the Indonesia Online Marketplace

When you understand how Indonesian consumers shop online, it should come as no surprise that the country stands as Southeast Asia’s largest digital economy. While other surrounding markets are more search-driven or brand-led in terms of purchase behavior, two primary platforms dominate the Indonesia online marketplace: Shopee and Tokopedia.

Continue reading “Shopee and Tokopedia: Inside the Indonesia Online Marketplace”

Why the Japanese Customer Journey Takes Soooo Long

The US, EU and Southeast Asian markets are fast-moving. If you’ve had firsthand experience in these territories, then the Japanese customer journey can feel painfully slow in comparison.

As a foreign brand in Japan, you may interpret this stark contrast as weak intent among your target audience, or even poor performance of your campaigns. But you’re likely misunderstanding the market.

Continue reading “Why the Japanese Customer Journey Takes Soooo Long”

Winning Trust in the Japanese Market for Long-Term Success

We’ve previously discussed strategies to maximize marketing success in Japan, and there’s always been a common thread: Trust. No matter the platform, no matter the approach, if you can’t win the trust of Japanese consumers, you won’t go very far.

In Western markets, if you have a robust enough budget and solid brand awareness, you can go a surprisingly long way with reputation as a secondary priority. But in Japan, trust is the #1 predictor of success.

Continue reading “Winning Trust in the Japanese Market for Long-Term Success”